This hotel is a part of an extensive shopping complex. The Borneo Shopping Paradise, in which the Novotel Kota Kinabalu 1Borneo is situated, offers its guests numerous shops and entertainment venues from which they might choose. There are also other attractions nearby, including access to various sport facilities. From the Novotel Kota Kinabalu 1Borneo, the drive to the Kota Kinabalu International Airport is approximately 20 minutes.

Each of the rooms at this hotel is provided with broadband Internet connectivity. The Novotel Kota Kinabalu 1Borneo also provides room service to its guests at any hour of the day or night, should they prefer to take their meals in their quarters.

This establishment offers its guests amenities such as an outdoor swimming pool and a Jacuzzi. The hotel has a fitness center, as well. For more relaxing moments, guests may pamper themselves at the onsite salon or visit the art gallery located on the premises. International cuisine is served at the restaurant located on the premises of the Novotel Kota Kinabalu 1Borneo.